Concierge Support
Before, during and after your joint replacement procedure, a personal concierge will assist you through the entire process. You’ll get the same high level of care and attention you received during your time as a professional football player.
Planning
- Find and contact a Hall of Fame Health accredited Elite Care Center and surgeon
- Consultation and appointment scheduling
- Assist with verifying insurance coverage and benefits
- Coordinate estimates for provider visits, procedures and other costs
- Advocate for you with providers and insurance
- Schedule a surgery appointment
Ongoing support
- Coordinate follow-up care
- Coordinate recovery and rehabilitation instructions upon your return home
- Coordinate follow-up calls with your provider
- Explain claims, bills and other paperwork
- Answer health-related and benefits questions year-round